Taking off the pressure
Helen Kavanagh of CHK Education speaks from first-hand knowledge and experience as she outlines a new package of support for school leaders.
How it builds up
Over the years I have seen how the pressures on educators have grown, not least because of the 24/7 access these days which invades personal space and the increasing pace of requests and deadlines. Though we hear advice on how to strike a work/life balance at conferences or from coaches, it seems there are simply not enough hours in the day to meet range of different demands placed on us, let alone find time to recharge our batteries. To make matters worse, social media seems to show how others appear to be not only coping, but how capable they are! While platforms like LinkedIn help to keep ourselves on top of the latest ideas and initiatives, they can also add to the pressure, especially for people who are new in post.
Wanting to make an impression
Even in the days when life was not so fast, and access to a school leader was largely during the working day only, as a new headteacher, I seldom contacted others because I thought that would be a sign of weakness. I also wanted to impress the board and prove that they had made an excellent decision in appointing me – that I could deliver on all their aspirations and aims. Interestingly, a few years later when I took up my second headship, I found myself often on the telephone asking others for their views or seeing if they had read a certain document, or asking how they were going to adopt an idea or respond to a request. The reason for the change of course is that by the second headship I was more experienced in the leadership role and more confident of my own abilities. Asking questions was not a sign of weakness and I no longer felt the need to prove myself.
Slowing down or speeding up?
So where do we go from here? How do we support people in education, especially school leaders, to deliver optimum results, which, as we all know, means addressing their own well-being too. If it were easy, professionals would simply follow the advice given and carve out time for themselves, learn to say no, prioritize effectively etc., etc. but we know that this is becoming increasingly difficult. We are unlikely to be able to slow the pace of change, regulators are becoming more demanding and social media more pressing. So, do we continue trying to keep up and reminisce about the old days without creating a better context for our professionals to deliver on the KPIs which they no doubt have? I certainly hope not!
Ways forward
I believe there are three major sources of help. The first is a supportive line manager who holds people to account, whilst also understanding the needs of that individual.  But who looks after the leader? Secondly, with coaching becoming more available, it can be so helpful to have advice from an expert coach who can assist the professional reflect on their practice and develop over the long term. The third strand of support has possibly been the most neglected, but which may have the most potential to steady the ship: this is by providing practical advice support as and when it is needed on a short-term basis.
Flexible, practical back up
What I often needed was high-level, personalised and knowledgeable back up to take off the pressure, especially during pivotal times. What I wanted was well-informed advice or help to get me through the ‘here and now’, whether with coordinating last-minute board meetings, preparing key documents, or crafting time-sensitive communications. My life would have been just a little easier if a could have had and answer to any reasonable request supported within 24 hours on weekdays or 48 hours at the weekend.
This kind of urgent need must be handled knowledgeably and discreetly. It must be built upon understanding the specifics of each situation quickly and receiving sound advice from someone who has been in your shoes. Knowing that trusted support is always just a call or email away will allow leaders to maintain agility in decision-making, facilitating new levels of responsiveness to changes in the business environment, thereby enhancing an ability to implement strategic decisions effectively.
Education leaders can no longer operate efficiently without a robust support system and at times this support will be more than a school can provide on its own. Access to swift, responsive, and flexible support tailored to individual needs and schedules, when you need it most, could make all the difference.
And this is now precisely what we offer at CHK Education in a new programme of support we call ‘OnPoint’. To find our more, take a look at our video below.
Helen Kavanagh is a founding director of CHK Education, which offers a range of recruiting and associated HR services to international schools.
In 2025 CHK will launch a new range of flexible advisory support services for school leaders – OnPoint.
To find out more watch the video below or email Helen at: https://www.chkeducation.com/Â
FEATURE IMAGE: akinbostanci iStock
Support Images :Getty Image For Unsplash+ and  Olena Demydenko iStock